5

Service was Terrific. Could Not be Better

5

Rep was very helpful, suggested a couple of things I could do as the OBD readings were complex and might take a lot of diagnostic time. As it's a 13-year-old car, I want to limit the amount I spend so the above and beyond was quite welcome.

5

Referred by many of my friends so I gave it a try. Did not disappoint me at all! Genuine attitude, great service, fair price, and free shuttle! Will come back

5

I just started bringing my car here this year, after just about all of my coworkers recommended, and have had nothing but great experiences with them. My first visit they fixed a wiper fluid tank for way, way under what my local dealership had quoted for an incorrect fix. The staff are all friendly and take the time to explain everything to make sure you have the information to make the right calls on any service (and there is zero pressure applied on anything they suggest). I just brought my car in for an oil change and they gave me a detailed report well beyond a standard check. Joe walked me through the report, answered all my questions and concerns, and got all the issues taken care of lightning fast.

5

Great. Always honest, efficient, and affordable. Oil change / tire and other maintenance prices are very fair, and the staff is always extremely courteous. Even with as little as an oil change they'll do a courtesy check on a number of things. No issues with them doing work you didn't ask for, prices coming in way above those quoted, or taking forever to do the work. On top of all that, they have a courtesy ride service in the morning at no charge. In my opinion it's worth going out of your way to have your car serviced here. Follow-up (June 2019): still the best! At this point it would pain me to take my car elsewhere for any kind of work or maintenance.

5

Diagnosed and replaced rear brakes in response to my complaint of a noise when backing up. Gave me a ride home and picked me up. Work done promptly.

5

Through a referral and online reviews, I made a last minute appointment when my alternator was dying. Everyone at this place is professional and easy to talk to. They did a diagnostic while I was there to ensure nothing else was wrong and quoted me a fair price for the alternator repair. Due to the repair, they even offered a loaner car for a couple nights. When I came to pick up my car, they explained all the charges to me clearly. Very honest and easy to work with. I can see why they have a great reputation. Text updates and even seeing my inspection report via text is a nice touch.

5

Service is always excellent at Hometown and pricing is always given up front. I highly recommend this garage.

5

If you're looking for expedient friendly service at a fair price - look no further. Ryan and his skilled team of mechanics are truly exceptional. And they offer loaners!

5

These guys are awesome. They gave me a loaner for 24 hours, took a thorough look at my car to prepare it for inspection, helped me pick out some new tires, and did not go above what they quoted. Instead, the stuck to their quote but they gave suggestions for near-term repairs with additional quotes. They also have a nice waiting room with coffee.

5 Cypress Drive Burlington, MA 01803 (781) 505-2900
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