5

Very professional and honest service at a fair price. Definitely a business that practices the "under-promise, over-deliver" service strategy. The techs were friendly, answered all of my questions, and even gave me a ride to work after dropping my car off to have repair service performed. They had the whole job done in the minimum TAT range they quoted me upon drop-off. When I called after hours and left a voicemail to inform them of a rattling noise coming from the repaired area of the vehicle, I got a call back the next morning just 15 minutes after they opened the shop apologizing and requesting that I bring it in for a look. Was done and on my way in about 10-15 minutes with multiple apologies from Herb and zero charge for the last minute fix. They even had free Wi-Fi for guests to use. As someone who had worked in the customer service industry for many years, and also as a first time customer to HTG, I was very impressed with the way I was treated and the service I receive

5

I wouldn't consider bringing my vehicles anywhere else!

5

These guys are the best.. Extremely competent and trustworhty!

5

I give you an Excellent rating. Having my cars & truck serviced by you, gives me the feeling that my family will be safe when they drive. I have recommended your business to my friends. Keep up the excellent work.

5

I will be using this garage again. Herb answered (and returned) all of my calls personally and quickly. I felt I was being taken care of by a family friend. Nice waiting area too!

5

We appreciate all your expert service Phil

5

Competent, honest, reasonable fees, meets time commitments, accurate quotes. What more could you ask for? It's always a pleasure to have work done by Herb and his crew.

5

We always recommend you:)

5

I'd prefer to keep Hometown Garage a secret... It's so great... I don't want to share.

4

Fast, affordable (as affordable as car care can be...) friendly and a shuttle if needed. The best in Burlington. We have recommended Hometown to many people.

5 Cypress Drive Burlington, MA 01803 (781) 505-2900
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